Cookies are small text files placed on your device when you visit a website. They help the site function, remember your preferences, and (where you consent) help us understand how the site is used.
We use three categories of cookies:
| Name | Category | Purpose | Duration |
|---|---|---|---|
| croyah_cookie_consent | Strictly Necessary | Stores your cookie preference choices | 12 months |
| Session/security cookies | Strictly Necessary | Maintains basic site security and form functionality | Session |
| Analytics cookies (if enabled) | Analytics | Aggregate, anonymised usage statistics | Up to 24 months |
| PesaPal checkout cookies | Strictly Necessary | Set by PesaPal's hosted payment page during checkout, not by croyah.com directly | Session |
We do not currently set marketing cookies on first visit; this table will be updated if that changes.
On your first visit, a banner lets you Accept All, Reject Non-Essential, or Manage Preferences to choose analytics and marketing cookies individually. Necessary cookies are always on, as they're essential to the site working. You can change your choice at any time using the button below, or via "Cookie Settings" in the footer of every page.
Under Kenya's Data Protection Act, 2019, processing of personal data — including via cookies that identify or profile you — requires a lawful basis, generally consent for non-essential processing. Our consent banner is designed to obtain your clear, informed, opt-in consent before any non-essential cookie is set.
As a matter of best practice, we apply the EU/UK standard of prior opt-in consent for non-essential cookies to all visitors, regardless of location, and make it as easy to reject as to accept.
We do not sell or share personal data collected via cookies with third parties for cross-context behavioural advertising. Rejecting non-essential cookies through our banner has the same effect as a "Do Not Sell or Share My Personal Information" request.
In addition to our on-site preference centre, you can block or delete cookies through your browser settings. Note that blocking strictly necessary cookies may affect core site functionality, including the payments flow.
We may update this policy as our cookie use changes. Material updates will be reflected by a new "Last updated" date above.
Croyah Ltd
P.O. Box 21871-00505, Nairobi, Kenya
Email: hello@croyah.com